Privacy policy
At Liquid Ride Boat Rentals ("Liquid Ride", "we", "our", or "us"), we are committed to
protecting your privacy and safeguarding your personal information. This Privacy Policy
explains how we collect, use, disclose, and protect your information when you visit our
website, make a reservation, rent a watercraft, or interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
Personal Information:
Name
Mailing address
Email address
Telephone number
Date of birth
Emergency contact information
Booking Information. Credit Card information.
Reservation details
Rental dates and times
Selected watercraft
Rental history
Signed waivers and agreements
Identification
To verify eligibility to operate a watercraft, we may collect:
Government-issued photo identification
Driver's licence information
Boating licence or certification (if applicable)
Payment Information
Payments are securely processed through trusted third-party payment providers such as Shopify Payments. Liquid Ride does not store your full credit card information.
Website Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Cookies and analytics data
How We Use Your Information
We use your information to:
Process reservations and payments
Verify renter eligibility
Provide customer support
Communicate booking confirmations and updates
Send important rental information
Improve our website and services
Prevent fraud and unauthorized use
Comply with legal obligations
Protect the safety of our guests and property
With your consent, we may also send promotional emails regarding special offers, events, or new services. You may unsubscribe at any time.
Sharing Your Information
We do not sell your personal information.
We may share information only when necessary with:
Payment processors
Booking and reservation software providers
Insurance providers when required
Law enforcement or government authorities when legally required
Professional advisors, including legal or accounting professionals
All third-party service providers are expected to maintain appropriate security standards.
Cookies
Our website uses cookies and similar technologies to:
Improve website performance
Remember your preferences
Analyze website traffic
Enhance your browsing experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we use industry-standard security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Retention of Information
We retain personal information only as long as necessary to:
Complete your rental
Meet legal and tax obligations
Resolve disputes
Enforce our agreements
Information is securely destroyed when no longer required.
Your Privacy Rights
Subject to applicable Canadian privacy laws, you may request to:
Access your personal information
Correct inaccurate information
Withdraw consent where applicable
Request deletion of personal information, subject to legal requirements
To make a privacy request, please contact us using the information below.
Children's Privacy
Our services are intended for individuals who meet the minimum age requirements to rent and operate a watercraft. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. Liquid Ride is not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Liquid Ride Boat Rentals
16020 Oyama Road
Lake Country, BC V4V 2H9
Canada
